11 / Sell and work with customers
Supporting a pilot
- Situation
- You test a product with an initial or major customer.
- What you need to resolve
- Agree objectives, data, acceptance and transition to operation.
- Scope of work
- Pilot agreement, rights to modifications, fees and termination.
- Result
- Pilot terms and steps after completion.
- Boundaries
- Terms of the specific pilot; successful tests and sales are not guaranteed.
Before starting, we agree the task, result, scope, fee and timing. Feasibility and the specialists required are assessed on request.
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12 / Sell and work with customers
Enterprise customer contract
- Situation
- You received a contract, vendor questionnaire or product requirements.
- What you need to resolve
- Review obligations and prepare for negotiations.
- Scope of work
- Contracts, licensing, support, service indicators, liability and data.
- Result
- Revisions, negotiation position and agreed documents.
- Boundaries
- Negotiations within the agreed scope; signing depends on the parties.
Before starting, we agree the task, result, scope, fee and timing. Feasibility and the specialists required are assessed on request.
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13 / Sell and work with customers
Partner sales model
- Situation
- You sell through an integrator or reseller, or integrate into another service.
- What you need to resolve
- Allocate rights, revenue, support and responsibility.
- Scope of work
- Integration, distribution, agency and joint development agreements.
- Result
- A relationship model and sales channel documents.
- Boundaries
- Legal sales arrangements; finding partners and commercial planning are separate.
Before starting, we agree the task, result, scope, fee and timing. Feasibility and the specialists required are assessed on request.
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14 / Sell and work with customers
Legal review of marketing
- Situation
- You advertise AI capabilities and use synthetic content.
- What you need to resolve
- Check public claims and the presentation of materials.
- Scope of work
- Advertising claims, content and likeness rights, agency contracts.
- Result
- Revised materials and a publication approval process.
- Boundaries
- Review of named materials; creating and placing advertisements are separate.
Before starting, we agree the task, result, scope, fee and timing. Feasibility and the specialists required are assessed on request.
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